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The AMA Handbook of Business Writing by 
The Communication Problem Solver by 
Communication Skills for Managers by 
Communication Toolkit for Introverts by 
Effective Difficult Conversations: A Step-by-Step Guide by 
Handbook of Communication Science by 
Intercultural Communication for Managers by 
Listening until You Really Hear: 38 Tips to Elevate Your Listening Skills by 
Rule the Room: A Unique, Practical and Comprehensive Guide to Making a Successful Presentation by 
Encyclopedia of Communication Theory by